Contextual Inquiry

Posted in: Usability Methods- Mar 30, 2011 No Comments

Contextual inquiry is basically a structured field interviewing method, based on a few core principles that differentiate this method from plain, journalistic interviewing. Contextual inquiry is more a discovery process than an evaluative process; more like learning than testing. When should I use this technique? Contextual inquiry is one of the best methods to use […]